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Posted May 12

Administrative Assistant - Remote

Crossover
United States of America Full Time
Salary: $18/hr

Location: Austin, Texas

Come work with the top 1% of global talent delivering critical enterprise apps for Fortune 500 companies in a career-building environment, where business savvy, top-notch customer service, and attention to detail are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote and work-from-home positions. You never have to fight traffic to office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week.

Company description

Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the world’s best talent for both technical and non-technical jobs. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.

Job Description

What do we need from you? Administrative Assistant is a full-time, customer-facing position where your primary responsibilities include professional communication with customers via phone and email to schedule customer success phone calls between Executives and Account Managers, and the CEOs, and GMs of our largest and most valuable customers across the globe.

The Administrative Assistant work plan is generated and managed by you in Salesforce with access to creating Google calendar invitations and the procedure to secure those invitations.

Success is very clearly measured by meetings scheduled on a weekly basis. This position is also based in Austin, Texas and is not remote. If you do not presently live in Austin, you would have to be in the process of moving there.

Required experience and education

- Minimum of three years of customer service, tele-marketing and/ or administrative assistant experience

- Proficiency with Salesforce.com managing tasks, updating contact records, and viewing/building reports

- Strong and polished written and verbal communications skills, commitment, and reliability

- High degree of professionalism and high level of comfort interacting with top executives and customers

- Flawless calendar scheduling and time management skills

In addition, this role has the following non-technical requirements:

- Outgoing and proactive nature.

- Candidates must have the computer hardware and networking bandwidth to conduct a seamless video Skype conversation for team communication. Ongoing use of webcam for billing and Skype video are required.

Pay: $18/per hour

Location: Austin, Texas

This job requires 40 productive hours per week. Needs to overlap with US business hours

To qualify, show us who you are. First, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, we ask that you first complete this brief online language and skills testing. If you meet the minimum standards, you will be invited back to complete a one-week assessment. This step is designed to assess your skills and your ability to perform functions relevant to our needs. It will also give you a chance to see what the job will be like and ensure you are fully committed and motivated to excel. The activity is strictly a test and is not work product that we will use in any way. Your efforts on this assignment will give our hiring managers an example of your work to evaluate against the work of other candidates so we can find the strongest candidate for the position. We are looking for the best of the best, and in the event that you do not get the trial assignment quite right, if you show great potential, we may have other positions for you.

Are you up for the challenge?

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