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Posted May 08

Live Chat Agent - Work at Home

The Chat Shop
United States of America Full Time

The role

Every chat is unique. We provide you with the training, knowledge and tools but it’s up to you to add your personality. You’ll be working as part of one of our teams representing a selection of our customers. You might be concurrently selling investment property, providing customer support for a leading British video on demand service while also discussing which ski holiday a customer might like to go on. It’s varied, interesting and surprisingly complex.

Skills required

  • Native-level English with outstanding sentence structure, spelling and grammar
  • High levels of organisation and attention to detail
  • Strong ability to multi-task and stay focused in high-pressure situations
  • Meticulous learner and inquisitive mind
  • Upbeat and positive personality
  • Typing speed of 80+ WPM, error free (test your typing speed here)
  • Able to work 35-40 hours each week

Location not important. Being part of the team is.

We realised to continue to work with the best team we could find we needed to look further afield than commuting distance from our HQ in West London. As long as you have a distraction free workspace, reliable internet and are a native English speaker you can still be and feel a big part of the team.

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