Posted May 04


InVentiv Health
United States of America Full Time


You're driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at inVentiv Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

Why inVentiv Health? Join a groundbreaking network of more than 15,000 employees in 110 offices worldwide with the ability to service clients in over 90 countries. Take part in offering world-class therapeutic expertise to leading biopharmaceutical companies so they can focus on what they do best - prevent and treat disease. You'll provide the brilliant ideas, valuable insight and relentless energy that drive biopharma products from lab to life. In the past five years, inVentiv Health has helped to develop or commercialize 81% of novel new drugs approved by the FDA and 70% of products granted marketing authorization by the EMA.

Here, there's no shortage of challenging work, learning and opportunities. Because we offer many services to varied clients, our knowledgeable professionals gain experience across a large section of the industry. Our client roster consists of more than 550 organizations including all 20 of the largest global biopharmaceutical companies.

The Scheduling Specialist has primary responsibility and accountability for supporting all operational activities regarding staffing assignments and travel necessary to meet the clients' needs, expectations and business objectives using the Scheduling Tool. This individual will interact with the client's case managers, clinical teams and the iTI on-call nurse field team and will be the expense approver and chief liaison between client, iTI, individuals and departments for all matters relating to the scheduling tool.

Key Job Responsibilities
  • Lead and contact point for all appointments initiated by field staff, i.e., Case managers or staff designated by client and team leader
  • Ensure that all requests for in-servicing/education are fulfilled in a timely manner
  • Develop standard reports, review if necessary for accuracy and comprehensiveness.Completed cumulative reports may be required weekly, monthly, quarterly, and annually.
  • Develop and execute communications in response to the scheduling needs and tools to ensure that we meet customer business rules
  • Participate in meetings as necessary
  • Generate and distributeappointments and follow up with on-call nurse to ensure all requests for services are met in a timely manner
  • Monitor the request for in-service and be proactive to assess the need for future assignments
  • Match the qualified RN with the in-service request, ie assure that the same nurse is available to complete 4 assignments to the same patient
  • Schedule the appointment between the RN in the scheduling tool
  • Monitor all request and report back to client
  • Provide agreed-upon reports within timelines
  • Act as liaison between Staffing tool helpdesk employees and iTI
  • Provide scheduling tool helpdesk services to alliTI and clientproject employees.
  • Approve expense reports
  • Assure all travel is with in business rules and guidelines


Along with your energy and versatility, you must possess:

  • BS preferred or evidence of job history and skills equivalency

Skills Required:
  • Ability to meet timelines
  • Excellent organizational, coordination, and follow up skills
  • Proficiency with MS Office, particularly Excel; strong technical aptitude
  • Excellent interpersonal skills and ability to interact with inVentiv and personnel from theclient's organization
  • Ability to multitask, take direction, and maintain prioritization
  • Strong communication, phone, and interpersonal skills; excellent command of the English language

This position is remote based, but must have the ability to travel to Somerset, NJ as needed for training and meetings.

Full inVentiv Health benefits which include:
  • Competitive compensation
  • Generous paid time off and company paid holidays
  • Comprehensive medical, dental, and vision package
  • Matching 401K
  • Dedicated training and support
  • Tuition reimbursement
  • Referral bonuses and other personalized quality of life conveniences

Make your work matter everywhere.
Be a driving force in the evolution of clinical education.

inVentiv Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

Years Exp

Position Type/Category

Minimum Education Level
Bachelor's Degree

Employment/Job Type
Full Time

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