Inbound Customer Retention - Work from Home
Employment Type: Full-Time
We are hiring a number of agents to handle Inbound Customer Service duties. USA Based ONLY.
Being a Grupo Noa International Service Representative will place you in an exciting fast-paced career, where you can work with people from all over the world.
Payment will be from $10 to $12.00 per hour based on your productivity.
Here at Grupo Noa International, we provide our contractors with:
• Competitive pay plus performance-based bonuses
• Career advancement opportunities
• Work from your own home
• No transportation cost
• No rush hour traffic to deal with
• Paid training Please send your Skype id together with your resume.
We are looking for a contractor who:
*Is available for 8 hours per day maximum. We provide different schedules.
*Is able to handle 8-10 calls per hour.
** Has worked in a customer service setting or a similar customer-satisfaction job.
* Has a solid command of the English language.
*Must have a Skype account.
* Has experience working on a computer and a quiet working environment
* Internet wire connection of 2Mb or more. (No wireless or a Data card can be used)You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at *www.speedtest.net
** Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. (No MAC computers will work)
* Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
How to apply:Please respond with a cover letter that includes the following:
* Your customer service experience
* Your schedule availability
* Your speed test About the company
About Grupo Noa International:
We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted At Home Agents for over six years.
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