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Posted Apr 20

Customer Service Position (Work From Home $15 - $17.50/hr)

Elegant Marketing Media
United States of America Full Time
Salary: $17.50 Hourly

Employment Type: Full-Time

Job Description:

  • Relaying information from our customers to our support team.
  • You must have a smart phone, laptop, & also a very strong internet connection.
  • You must be fluent in English, and must have basic typing/computer skills.
  • With many of our team members fluent in languages beyond English, our bi-lingual communication specialists have a shared commitment to provide outstanding service that wows our clients and directly influences our outstanding client retention rate.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.
  • Ability to read and interpret documents.

Home Office Requirements:

  • Personal computer with monitor, speakers and anti-virus software
  • Subscription to high-speed, hard-wired, bi-directional Internet connection
  • 2 Headsets: a USB headset for online training and a telephone headset for taking live customer calls
  • Analog landline that meets one of these requirements
  • Plain Old Telephone Service (POTS) – traditional landline phone service using a dedicated copper pair to the home
  • Cable – phone service from a Cable TV service provider
  • Fiber-Optic – phone line provided by a local phone service
  • For more detailed information, click here

Compensation:

  • $15 - $17.50/hr to all new associates (based on experience)
  • After 90 days raises will be given based on performance

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