Work From Home Customer Service Representative
Posted on Apr. 13, 2017
Job status: Full Time
Equal Opportunity Employer
Are you searching for an outstanding opportunity with an established, reputable company and industry leader? One which offers a positive work environment, a great work/life balance and that rewards hard work for exceeding the expectations of our customers? If so, then consider a career with the Enterprise Holdings Call Center!
Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. We are looking to add outgoing, customer-minded experts, who can utilize effective problem-solving techniques to best address our customers’ needs. Our representatives answer general inquiries, research reservations and resolve a variety of customer concerns or complaints related to rentals, all while providing the highest level of service for which we’re known!
Customer service is our way of life! Our goal is to exceed every customer’s expectations and that starts with our people. One customer. One call. One delivered promise at a time. That means our ideal representatives are able to listen and communicate effectively with a wide range of callers; think through potential solutions; empathize with our customers and efficiently input detailed information into appropriate systems to ensure our customers receive the attention and service they expect.
To best serve the needs of our customers, our Customer Service team is available 6:30am-midnight CST. Being able to work an assigned schedule that falls within our operating hours is required and expected. Schedules include working weekends and do not rotate week-to-week. All schedules are full-time and require working 40 hours a week.
We offer a complete benefits package for all FT employees, consisting of Medical, Dental, Prescription and Vision Care coverage. We also offer a retirement savings plan that consists of profit sharing and a 401k plan.
If this sounds like the opportunity for you, select the option to APPLY NOW!
Additional Application InstructionsIf interested, please apply online at https://track.talentbrew.com?jobmediaid=186063&typ...
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