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Posted Apr 06

Work at Home Customer Service Representatives

Talk2Rep
United States of America Full Time

Company Overview:

Talk2Rep is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding agents who provide superior services and products to our customers. Talk2Rep is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat.

Description:

Talk2Rep is currently staffing for work at home professionals to join our dynamic team! Work at home agents play a vital role, liaising between various customers and the business entities in which we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.

Skills and Specifications:

Ability to type from 30WPM - 50WPM with 0 errors.

Ability to multi-task.

Ability to resource product information via tools that are provided to you.

Ability to independently research information via the internet.

Sales experience a plus!

Outstanding spelling, grammar, and communication skills a MUST!

Computer Requirements:

Must be hardwired to the internet

Must have Windows Operating System (MAC not compatible)


Education and Qualifications:

High school diploma from an accredited institution

General Education Degree

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