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Posted Mar 16

Remote Customer Service Agent - Full and Part-time available

United States of America Full Time
Salary: $14 an hour - Part-time

Use your high energy and social skills to partner with Ecolab customers to help them achieve maximum benefit from our products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. Earn $14 per hour as a work from home (remote) Customer Service Agent.
Respond daily to 100+ inbound calls
Field calls from customers to connect them with service specialists who will solve their problems
Handle product orders and credit inquiries from hospitality industry customers and Ecolab sales representatives
Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills

Basic Qualifications
A high school diploma or equivalent
1+ years of previous work experience
High speed, wired, broadband Internet connection –10 mbps upload and download speeds required
Ability to accurately type a minimum of 25 words per minute
Must be able to attend an in person interview and a 1-week training period at our Naperville, IL facility
Must live within reasonable distance of Naperville, IL office for training, meetings, etc.
Following training, must be available to work a set schedule aligned with your assigned shift
Immigration sponsorship not available for this role
Preferred Qualifications
Bachelor's degree completed or in process
Previous SAP/AS400 experience
Ability to interact professionally with others, work independently and display excellent verbal and written skills in a fast-paced environment
Completed military tour experience
Highly dependable
Fluent in both Spanish and English
Benefits – What’s in it For You?
Pay rate of $14 per hour
Ecolab’s competitive medical and dental benefits
Sharpen your professional business acumen
Work for a stable, growing, global Fortune 500 company
A trusted partner at more than one million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2015 sales of $13.5 billion and 47,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world.

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