Posted Mar 14
Wyndham Vacation Ownership

Ovation Case Specialist - Work from Home

Wyndham Vacation Ownership
United States of America Full Time

Wyndham Vacation Ownership is currently seeking an Ovation Case Specialist in Orlando, Florida. The Ovation Case Specialist is r esponsible for assisting owners by responding to
inquiries about Ovation program related matters such as questions about
eligibility, deed back processing, account updates ownership changes or
foreclosures. The Case Specialist spends most of their time on the phone with
our owners as well as engage in written communications to owners. The role is
responsible for delivering Count on Me! Service by maintaining quality and
productivity metrics.

Job responsibilities include, but are not limited to:
Accept owner calls during
business hours
Responds to internal and external
customer communication via phone and email.
Performs duties of a general
Performs other duties as needed Training Schedule at Corporate Office
Monday through Friday from 9:00 a.m. to 5:00 p.m. Work from Home Schedule
Monday through Friday from 11:30 a.m. to 8:00 p.m.

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